DIGITAL CARE

DIGITAL CARE

Unlock the Full Potential of Your CLAAS Digital Solutions

At Riverlea, we understand that modern connected machinery is about more than just the machine itself. CLAAS digital technology can help improve efficiency, accuracy and productivity, but getting the most from these systems requires the right setup, training and ongoing support.
Our Digital Care packages are designed to help you get the best from your CLAAS digital solutions, giving you the knowledge and support you need to work confidently and efficiently throughout the season.


Why Choose Riverlea Digital Care?

With the increasing use of GPS guidance, machine connectivity and digital farming solutions, having the right systems in place is essential. Riverlea Digital Care helps you:


Get more from your CLAAS digital technology
Ensure your connected machines are correctly set up
Improve operator confidence and understanding
Keep your digital systems connected and supported
Make better use of field boundaries and reference lines
Access expert support when you need it
Optimise your digital systems for greater efficiency


Whether you're new to CLAAS digital technology or looking to make better use of the systems already installed on your machines, Riverlea can provide the support and expertise to help you get the most from your investment.

DIGITAL CARE Start Up

Introduction, Setup & Support

Included as standard for the first year with every purchase of a connected CLAAS machine.
Digital Care Start Up gives you the essential support you need to get started with your CLAAS digital solutions and connected machinery.


What's Included?

GPS PILOT CEMIS 1200 / CEBIS Connect
Introduction to GPS PILOT CEMIS 1200 and CEBIS Connect
Initial setup and support
CLAAS Connect
Setup of CLAAS Connect with your machines
Introduction to key features
Initial support with field boundaries
Remote Support
Remote support for CLAAS Connect


From initial setup through to your first steps with connected farming, Riverlea will help you get your digital systems up and running with confidence.


Price: Included as standard for the first year with every new purchase of a connected CLAAS machine.

DIGITAL CARE Plus

Training & Support

For customers looking to develop their knowledge and make greater use of their CLAAS digital solutions, Digital Care Plus provides ongoing training and support throughout the year.


What's Included?

Training for Digital Solutions
Group training for CLAAS Connect
Group training for GPS PILOT CEMIS 1200 / CEBIS Connect
Support for Digital Solutions
Remote support for CLAAS Connect
Remote support for GPS PILOT CEMIS 1200 / CEBIS Connect
Import of reference lines to CLAAS Connect
Keeping You Connected
Proactive licence checks
Proactive connectivity checks


Digital Care Plus gives you continued access to training and specialist support, helping you stay connected and get more from your CLAAS digital systems.


Price: £550 + VAT per year

DIGITAL CARE Professional

In-Field Digital System Optimisation

For customers wanting to take their digital systems further, Digital Care Professional provides more comprehensive, hands-on support and optimisation.


What's Included?

Everything included in Digital Care Plus, plus:
In-Field Digital System Optimisation
Individual training sessions for GPS PILOT CEMIS 1200 / CEBIS Connect
Digital systems optimisation
In-field support and guidance
ISOBUS Implement Support
Support with ISOBUS implement integration and setup
Digital Care Professional is designed for customers who want to maximise the performance of their digital systems through practical, hands-on support and individual training.


Price: £1,000 + VAT per year

DIGITAL CARE

The Right Level of Support for Your Operation

Whether you need help getting started, want to improve your knowledge of CLAAS digital solutions, or require hands-on in-field optimisation, Riverlea Digital Care offers a package to suit your requirements.
Our digital specialists are here to help you get the most from your CLAAS technology, keeping you connected, supported and confident throughout the season.


Speak to the Riverlea team to find out which Digital Care package is right for you.

 

 

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