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Our Service Activities

Our technical support team are trained to the very highest standards and offer experience, technology access and the support of our key suppliers to ensure your machine is serviced to the highest level in a professional manner using genuine parts. 

Should the machine be out of action or require an update to ensure optimanl performance we endeavour to react at speed using qualified service technicians, supported with documentation, special tooling and telephone support to ensure a fast and effective solution.

Remote servicing offers diagnosis and support remotely to provide a prompt and efficient response wherever possible.

The team at each site is supported by an experienced Service Manager, with additional knowlege from our Parts professionals and our franchise partners. 

We focus mainly on machines manufactured by CLAAS but would be happy to discuss any service request with you.

We offer a range of services to our customers today including:

  • Special winter service appraisals
  • Extended Warranty on selected products
  • Maintenance contracts
  • Trailer brake testing
  • Forklift testing
  • Sprayer testing

"The back-up and support from RIVERLEA is brilliant" .  Josh Phillips October 2019

 

Please contact your local Service Department to discuss any service requirements.

Whitland Paul Evans Group Warranty Manager 01994 240644
Whitland Jamie Evans Service Foreman 07791 912821
Whitland Construction Paul Austin Sales & Service Manager 07775 588715
Raglan Colin Whittington Service Foreman  07976 952275